Welcome to Marchmount Cleaning Services
About Us
Honest & Efficient Work
Marchmount Cleaning Services, a residential window cleaning and snow removal company, began as a labour of love. Mark and Pearle Gillett founded it in 1998. Our mission is to provide a quality product with personalized service. After 26 years we rely on our Reputation as our Guarantee. We aim for 100% customer satisfaction as a reflection of our hard work and pride. This is why MCS is a member of the Better Business Bureau since 2009. We exceed our clients expectations and we know we are the best.
At Marchmount our goal is to provide outstanding service at an affordable price. The reason we are lower than our competitors is because we rely on referrals, keeping our marketing overhead low. This means money back in your pocket!
Our Vision
To us, doing business is more than the next job. We want to daily reflect our value statements which are: (1) Love - the heartbeat and motivation of MCS, (2) Partnership – nothing great can happen unless we join together with others, (3) Faith – Grasping the future, accountable to God, is why we move forward, (4) Leadership – We want to influence and we do this by caring for others more than ourselves, (5) Appreciation – Only by being thankful and expressing it can we brighten the lives of those we work with and the homes we work in.
Our Guarantee to You
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Marchmount Cleaning has a simple guarantee to you! If you entrust your home to our company, we will personally see that you get the very best products, services and prices this industry has to offer.
At Marchmount our goal is to provide outstanding service at an affordable price. The reason we are lower than our competitors is because we rely on referrals, keeping our marketing overhead low. This means money back in your pocket!
Professional Services
What We Provide
Driveway Snow Removal
Since its founding, Marchmount Cleaning Services has been one of the most trusted names in the industry. Hire us for this service and learn how we cater to the needs of each client, ensuring the results you need and deserve.
Power Washing
We have the experience and skills necessary to tackle just about every type of job that comes our way. With Marchmount Cleaning Services, clients know exactly what to expect - professionalism, efficiency and exceptional results.
Residential Window Cleaning
Marchmount Cleaning Services is committed to getting the job done, especially when it comes to this service. You can count on us to be professional, timely, efficient and make sure you’re satisfied every step of the way.
FAQ
THE ANSWERS YOU NEED
Why should I have my windows cleaned and maintained?
There are many reasons but the most important reasons why you should have your windows professionally cleaned. Firstly, the longer they stay dirty, the harder they are to clean, increasing the chance of damage due to staining and etching of glass. The second reason is they just plain look great when they are clean – from the inside when you look out and when you look at your house from the outside. They will shine like the accents they were meant to be. By the way, that will increase the curb appeal of your home!
What is included in your window cleaning service?
To start with, we go the extra mile for our clients. We scrub each pane and surrounding frame with non-abrasive soap and water. We scrape, when necessary, when there’s something a little more stubborn to remove. We wipe out the tracks. All of this is done with the care we have for our own homes. The bottom line is this: we want our clients to be confident when referring us that their friends will receive the same level of quality care as they did.
What precautions do you take when working inside my home?
We always us the utmost care when working inside your home. We are very particular and treat each situation uniquely. We use protection for floors, drapes and furniture. By the way, we do not require our customers to do any heavy lifting. We will move any furniture and items away from windows and move it all back when we are finished. All of our inside ladders are equipped with rubber bumpers to protect your sils, walls, and floor surfaces.
How about power washing?
Our service can include washing siding, stucco, driveways , eaves, garage doors and more. To do this we use high quality power washers. Soap is applied before the washing and rinsing and we are never satisfied until you are.
Do I need to do anything to prepare for my window cleaning and/or power washing?
Typically, no. Like the inside we do not require you to do any heavy lifting. We will take care of that. Some clients raise their own blinds. We do ask that you please insure that all pets are secure and yard gates are unlocked for easy access. We will make sure all gates are closed afterwards.
Do you carry insurance?
Of course. We carry both liability and WCB. Your peace of mind is so important to us. Beware of the “weekend warrior” kind of window cleaner that does not carry proper insurance. Using anyone else but a professional may leave you a bigger bill than you had planned!
How often should I have my windows cleaned?
The frequency you chose is a personal preference but there are factors to consider. Do you live near a busy road? Construction? Have we had wind storms? Do you have large trees near your house? Do you live near a busy roadway? All of these factors result in extra dust, dirt, tree pollen, spiders and other insects which result in extra care. Your home is your biggest investment. You will never regret taking good care of it.
We recommend you have your windows cleaned a minimum of twice a year. In southern Alberta we get plenty of sunshine in the winter months so the fall is a good time to get them done as well as spring or summer.
What is the "Five For Four" Plan?
Our “Five for Four” plan has been popular over the years. Get five window cleanings (once every two months) for the price of four. This results in a 20% savings! We come, clean, and leave a card. You never need to call throughout the season.